Have you been influenced by more than one country and culture? Do you have a cross-cultural background? Then have fun making your own multicultural flag:
Go ni itte wa go ni shitagae: discover what this Japanese saying means
Deborah Swallow | August 20th, 2009
When in Rome, do as the Romans do! “
That’s the way we say it in English. Originally from Chinese, this Japanese saying means: “In a village do as the village does.” That’s my best advice for a successful foreign trip. Here are other tips on intercultural communication, cross-cultural differences and how to get the best out of your foreign visit.
- Remember -there is no right, no wrong – just different. Sometimes different can mean better!
- Try and learn a few words and phrases of the language, before you go. Knowing common greetings is always a sign of courtesy.
- Be observant. Watch how others behave and adapt your style accordingly.
- Not all countries use ‘please’ and ‘thank you’ the way we do in the English language. Saying thank you to a close friend can be a bit insulting in some cultures – indicating that you are not close at all. Not sure? Then ask.
- Learn something about the culture of the country you are visiting. That will help you to ‘acclimatise’ more easily.
- Research the dress code of the county, especially when visiting the Middle East. Women should be modestly dressed in most cultures other than the ‘West’. Asians are more formal than Americans, but Japan is more formal than other Asian countries. Saudi Arabia is extremely strict on women’s clothing – you must wear a long black robe and have your face and head covered by av eil.
- Do be sensible if you are travelling between very different climates. The round trip from London to Dubai, via a few days in Helsinki, can play havoc with your health.
- Learn how you should address people before you go. Africans are very conscious of people’s status. You might want to treat everyone as an equal, but they might expect some respect from you (especially government officials). Also, others may be humbled in your presence.
- Gift giving is notoriously difficult to judge; best phone the embassy at home to be sure or consult your own diplomats when abroad.
- Find out what the local speciality dishes are and decide whether you will try them – go on – have a go! We tried “Ants in the tree” when we were in Malawi: delicious! And, No! It wasn’t ants.
- An inquiring mind, patience, and the genuine wish to learn from other cultures will provide you with insights about yourself and everyone around.
- Finally, travel with a sense of wonder, enthusiasm and excitement and this will provide you with the attitude to enjoy your experiences.
Many people ask whether humour travels – sometimes it does, but more often than not it gets seasick on the way. Here are 10 things to consider on the topic of intercultural humour:
- Humour gets rather seasick when it travels! Don’t be surprised if foreigners don’t laugh at your jokes
- Each culture has its own sense of humour. Be aware of the types of humour appreciated by various cultures; irony, slapstick, linguistic, etc.
- Some cultures have humour that seems infantile to others, or even grotesque!
- Most cultures have a ‘type’ or a nation who are the butt of their jokes. Ask about that when you are on your travels.
- Humour can be about nuances which are too subtle for other cultures
- Humour often involves wordplay and colloquialisms
- Different cultures have preferences for humorous topics; family, mother-in-law, politics, religion, sexist, blondes, etc. Be aware that what is acceptable in one culture is often very offensive in another. Listen and learn!
- Some cultures use humour to diffuse tense situations
- The ability to laugh at oneself is appreciated in some people, but astonishes others. How can you belittle yourself?
- Don’t start your business presentation with a joke unless you are certain this is acceptable. Many cultures believe it shows disrespect and demeans the event.
If you want to do international business on the web, consider the impact of culture on the understanding, interpretation, and use of your web-site. Things like colour, content, language, and even the tools we use are not accepted around the world in the same way – there are cross cultural differences. Here are just a few things to consider:
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International Negotiations are a minefield. Often people believe that:
- International deals will happen automatically if the correct government policies and structures are in place.
- The successful strategies we use in meetings and negotiating on the domestic scene can apply to international settings.
- Others’ perceptions and stereotyping of us won’t be allowed to affect the negotiations
- Everyone likes to get down to business and focus on the end game: a legally binding contract.
- The ‘rules of engagement’ are the same all over the world
But it just ain’t so …
South Asia: Top Ten Tips for Doing Business in the Sub-Continent
Deborah Swallow | August 20th, 2009
In South Asia the countries have a common colonial heritage
and many of the prevailing attitudes derive from that heritage. The richer, more educated people are very elitist and the poorer classes are very conscious of knowing their place in the multilayered social structure. They accept bribery as a part of normal exchange and view it as commission, not corruption. All these attitudes impact greatly the way business is carried out, with whom, and how things get done.
India is vast with many different cultures, religions and cultures. Referred to as one of the BRIC countries (Brazil, Russia, India, China) it has a fast-growing developing economy. Vast numbers of highly educated, numerate, English-speaking young people have supplied the necessary workforce for a growing high-tech knowledge economy. The modern India, with its Bollywood films, sits firmly by the side of its third world old India.
So far in this section you’ll find the Top Ten Tips for doing business in four countries of South Asia, along with opening times, holiday dates and festivities. These are: India, Pakistan, Sri Lanka, Myanmar (Burma).
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The Middle East comprises Iran, eight Arab states (all Muslim),
and Israel (Jewish). The Lebanon refers to itself as an Arab country but is half Arab and half Christian.
The Muslim world is a very strict society and it is essential that you observe Islamic politeness and decorum. The United Arab Emirates are less strict and very cosmopolitan; though still adhere to Muslim values. Segregation of the sexes is an important feature of the Arab world. Men – DO NOT under any circumstances touch an Arab woman or make direct eye contact with her. No one should behave in public in a flirtatious or affectionate manner – not even married couples. Alcohol is prohibited in most parts of the Middle East and gambling is considered evil.
Women should always be very modestly and conservatively dressed, often covered fully by a burka (a long black coat, with or without a veil). Skirts below the knee, high collars and long sleeves are required. You should check on any practice regarding wearing a long scarf for hair cover. There are special areas for Westerners where ‘normal’ dress, behaviour and customs are allowed out of sight of the locals. The United Arab Emirates (Dubai) and The Lebanon (Beirut) are the exceptions; they accept ‘western’ dress and behaviour, Saudi Arabai does not.
So far in this section you’ll find the Top Ten Tips for doing business in five countries of the Middle East along with opening times, holiday dates and festivities. These are: United Arab Emirates, The Lebanon, Kuwait, Saudi Arabia, and Israel.
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Far East: Top Ten Tips for Doing Business in Each of Five Countries
Deborah Swallow | August 20th, 2009
People in the Far East are NOT casual so be very respectful
of their way of dressing; if you do not conform they will think you are being disrespectful. The Chinese have seven layers of wrapping presents, so wrapping YOU should be equally important- it’s all about FACE. The dominant feature of business practice is your Personal Network: based on duty, obligation and trust.
So far in this section you’ll find the Top Ten Tips for doing business in five countries of East Asia, along with opening times, holiday dates and festivities. These are: China, Japan, Singapore, Vietnam, and Myanmar (Burma).
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Russia: a vast country crossing eleven time zones, peopled by many
ethnic groups, with its culture deeply rooted in traditions from the East and West. Russians have an egalitarian work ethic and are suspicious of those who ‘make good’. There is a general distrust of authority after years of autocratic rule. Many things are still in short supply but can be obtained on the black market. People still talk about the intelligentsia, and visits to the opera and ballet are common in all walks of life.
So far in this section you’ll find the Top Ten Tips for doing business in Russia, along with opening times, holiday dates and festivities.
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North America: Top Ten Tips for Doing Business in both the US and Canada
Deborah Swallow | August 19th, 2009
The United States and Canada are two very different countries.
However, they both value independence and action, and they are geared to highly-paced change. Achievement of personal goals, wealth and prestige are driving factors for them both. Canadians, however, are much more interested in substance and facts, and are serious of content and purpose. This is the French influence on them. Canadians view themselves as the ‘younger brother’ to the USA, but do NOT want to be mistaken for Americans. Canada is very multicultural with the immigrant population seeing themselves as Canadians first.
So far in this section you’ll find the Top Ten Tips for doing business in the US and Canada, along with opening times, holiday dates and festivities.
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