I’m sitting in a hot, rickety van on a foldable seat. We are six, big Western people in the van, with our big, Western luggage stored at the back and among our feet. The air is humid, the road long and bumpy.

In addition to vans, tuk-tuks are a common ride in Cambodia.

The six of us make a group of volunteers teaching English in the small village of Bakod in Southern Cambodia. We are on our way to the capital, Phnom Penh, to indulge, for a weekend, with luxuries such as air-conditioning, cold drinks, and Internet connection. In Bakod, there is no electricity, only a few electric light bulbs to light up the quiet hours from 6.00 pm to 6.00 am. It goes without saying that we are all looking forward to be in the buzz of a city.

The van picked us up from the village this morning, a very unusual practice. To catch a ride, people in Cambodia usually gather along a high way to find someone going to the same general direction as them. But we are the foreigners, the barang, thought to get lost in such endeavors. So, the van man agreed to pick us up.

In Bakod the van man had a short conversation in Khmer with our local school instructor. “A few locals may hop in on the way,” our instructor translated to us, laughing.  A few locals. No problem. It was van, after all.

But now, sitting on the wobbly seats in the moving van, bouncing up and down with our luggage, hoping not to bang our heads to the ceiling, we look around in the van and find that space is scarce.

“We can probably fit a couple more people at the back,” someone says. Yes, couple of people seems reasonable, three or four more will be a stretch.

Once we get to the high way the driver stops the van and begins to advertise our destination with a piece of cardboard, which supposedly says ‘Phnom Penh’. After 10 minutes, two young men climb in and take the seats at the back. Shortly after them, a couple with a small baby enters the van, miraculously finding more seating at the back.

Everyone is sweating. When the car is still, without the breeze of driving, the road is suffocatingly hot. Even inside the car, in the shade, my hair becomes glued to my forehead.

“Do you think we’re ready to go now?” someone rhetorically asks.

Hoping for the best, we all forgot to prepare for the worst. We were nowhere near ready to go…

Vaisakhi, also known as Baisakhi, is a Sikh celebration which originates in Northern India, specifically in the Punjab region. Although Vaisakhi is considered a Sikh holiday in Punjab it is celebrated by everyone regardless of religion.

Vaisakhi celebrations in Birmingham, UK

Vaisahki is mainly a celebration of harvest. It’s popularity in Northern India is supported by the fact that agriculture provides a livelihood for the majority of people in rural areas. Sikhism adds it’s own origin story for Vaisakhi, a story of the Beloved Five, five young Sikhs who were ready to sacrifice their lives for their fate but who were eventually spared.

Every spring, Japan celebrates a day called Setsubun, or better known as Risshun, the bean-throwing festival. 

This year Risshun is celebrated on the 3rd of February. It is traditionally a day that marks the beginning of spring. When celebrated at home, roasted beans are thrown out the door cleansing away any demons from the former year.

While throwing the beans it’s appropriate to chant :

“Demons out, luck in!’

The Celebration of the Birthday of Guru Nanek is a Sikh Tradition

On 11^th November this year, Sikhs will be celebrating the birth of Guru Nanak. Sikhism was founded by Guru Nanak, and present day Sikhism is still based on his teachings and those of the nine Sikh Gurus who followed him.  Gurus Nanak is never worshipped as a God, but as a human being held in great respect. Guru Nanak was born in 1469 in what is now Pakistan. At the age of 30 he mysteriously disappeared for 3 days. When he reappeared, he began to preach the Sikh faith and spent the rest of his life teaching, writing and travelling around the world to discuss religion with Muslims and Hindus.

The festival of Paryushana Parva is celebrated by Jains (a Hindu sect)
across the world, mainly in India, in the Hindu month of Bhadrapad. It ordains them to observe the ten universal supreme virtues in daily practical life, which bring bliss into this and the next world. The main aim is the attainment of salvation, the ‘supreme ideal for a mundane soul’. The festival is for self purification and uplift, leading one on the right path away from materialism. It is for introspection and enlightenment.

Every day it seems we pick up the phone and speak to someone in
India, whether it is for IT support or just to be put through to the appropriate department of a large corporation.  Increasing numbers of companies are doing business with India (in JV’s, M&A’s, contact  centres and overseas operations) and this has implications for all of us. So, what advice can I impart about how to work best with Indian partners and colleagues? Here are ten key points that may give you a deeper insight…

1. VARIETY

• This is the word Indians use to describe themselves.
• Each ‘Metro’ has distinct culture – Delhi, Bangalore, Hyderabad, Kolkata, Mumbai, Chennai.
• Big difference between NORTH (Hindi speaking) and SOUTH (Tamil speaking) (and lots of other languages)• REMEMBER: French connection – Pondicherry

2. BUILD ON THE STRENGTHS

• Indians are intelligent, enthusiastic, and motivated.•
• They can be inhibited by the authority structure and by their lack of experience of Western companies.
• Show interest in personal lives.• Praise good work.• Give direct clear instructions with firm deadlines.
• Do what you can to make them feel part of the firm’s family. (photos, certificates, Intranet comms. Etc.)

3. LANGUAGES

• India has over 300 national languages.
• INDIAN ENGLISH is a distinct variety – like US English.
• It has big differences in accent, stress, vocabulary (like US English).
• It has small differences in grammar.
• Indian English is very strongly influenced by local languages – e.g. speed of speech.

4. FAMILY

• FAMILY is the most important motivator in India.
• Indians abroad work for family and send money home (there is no social security).
• Indians recognise a much wider variety of family members than we do in the West (the extended family).
• Make Indian members feel part of your corporate family.

5. EDUCATION

• Education is very important in India.
• Indians respect qualifications and education.
• Graduates of IIT’s (Indian Institutes of Technology) are especially highly regarded.
• They may be less respectful of experience unless it is supported by qualifications.
• Show respect for education.

6. RESPECT

• Respect is very important in Indian society.
• Indians learn it at school.
• They are very respectful of hierarchy, (young graduates much less so.)
• Show respect for age and seniority.
• Remember that foreigners are usually shown respect.
• People will not contradict you out of respect.

7. AUTHORITY

• This goes along with respect.
• Many Indians will not feel they have the right to contradict you EVEN IF THEY KNOW YOU ARE WRONG.
• Make sure you are dealing with someone who has worked with Westerners and who understands the importance of open feedback.
• Find someone with experience who will be more prepared to take responsibility.

8. ‘NEVER SAY NO’.

• There is a danger that some Indians may give you wrong or inexact information out of a desire to please.
• There is also a danger that they may overestimate their capacity or ability for the same reason.
• Always ask ‘How’ something will be implemented in order to check viability.

9. TIME

• Indians do not automatically prioritise requests unless urgency is stressed.
• ‘One thing we have plenty of is time,’ is an Indian saying.
• Give clear detailed instructions.
• Say exactly when you need something. Stress importance.
• Keep checking delivery status. (It shows interest.)

10. TEAM VOLATILITY

• India like Latin countries in Europe is a ‘contact sport’.
• Keep in regular friendly contact with team.
• Be prepared to fly out to troubleshoot problems. (Face to face works best).
• Good team leaders are often moved to other responsibilities.
• Good team leaders often get overloaded with other work.

And remember: If you sometimes complain about how things work in India, they complain about how things work, or fail to work, in the West.

COMMMUNICATION IS THE KEY.

© Contributed by Barry Tomalin 2011 (http://www.culture-training.com/)

The 23rd August each year offers the world community the
opportunity to commemorate the Remembrance of the Slave Trade and its abolition. Apart from remembering those who suffered as slaves the day highlights the fact that millions still live as slaves in all but name. The UN’s cultural organisation, Unesco, chose the date to commemorate the 1791 San Domingo (Haiti) revolt, which marked the first decisive victory of slaves against their oppressors and led to the creation of the first black independent state.

On 22nd August 2011, Hindus around the world will be celebrating
Krishna Janmashmati, the birth of their deity Lord Sri Krishna. Krishna is seen as the source of joy and his birthday is one of the most important celebrations in the Hindu calendar. Sri Krishna lived in luxury throughout his life and so the festival is celebrated with great splendour. As well as celebrating the birth of Sri Krishna, the festival symbolises the lighting of the spark of the Divine power in every human being.

Google’s doodle for India’s Independence Day which is shown on
Google’s main search page for the country depicts the Red Fort in Delhi. As a recent visitor to Delhi, I was awed by the magnificence and size of the building.  When you think this was built early to mid 1600, during the reigns of James I and Charles I in the UK, rather puts the achievement into perspective.

Google is always featured at the end of my talks
as one of the few ‘cultural superhero’ global organisations of this world. I know that my own Google homepage often has a Google Doodle especially for their UK clients.  But, it’s not often I get to see some of the other doodles that are created for other nations.  Here’s Google’s Doodle to celebrate Pakistan’s Independence Day.  So, Happy Independence Day to All!